Privacy Policy

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Crimson Dragon Organics Privacy Policy

Effective Date: July 6, 2025

1. Introduction

Crimson Dragon Organics (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information across the United States, Canada, Mexico, United Kingdom, European Union, Thailand, and Australia.

2. Scope & Applicability

This policy applies to:

Visitors to our website.

Customers who buy from us.

Individuals contacting us for support or inquiries.

3. What Information We Collect

A. Personal Identifiable Information (“PII”):

Name, address, email, phone number

Account credentials

Payment information (e.g., credit card or bank details)

Billing or shipping address

B. Sensitive Personal Data:

With explicit consent: e.g., dietary restrictions, health preferences

C. Usage & Technical Data:

IP address, device type, browser, operating system

Site interactions, referral pages, time stamps

Cookies and tracking technologies (first- and third-party)

4. How We Collect Information

Directly from you during transactions, account creation, or support inquiries

Automatically when you use our site (cookies, analytics)

Through social media or third-party platforms

5. Use of Your Information

We use the data to:

Process orders and payments

Communicate about products, accounts, or support requests

Improve services, personalize content, and enhance UX

Send marketing communications (with consent where required)

Monitor site security and perform analytics

Comply with legal obligations

6. Legal Bases for EU/UK/Thailand Processing

Contractual: to fulfill purchase orders

Legal obligation: compliance with tax, customs, regulatory laws

Consent: marketing emails, optional cookies

Legitimate interests: analytics, fraud prevention—balanced against user rights

7. Sharing & Disclosure

We may share information with:

Service providers (payment processing, shipping, customer support)

Legal authorities (when required by law)

Acquirers or partners, with notice and safeguards

Aggregated, anonymized data for research and marketing

8. International Data Transfers

Your data may be transferred to countries outside your region. We implement appropriate safeguards:

EU/UK: Standard Contractual Clauses or adequacy decisions

Canada, Australia, UK, Thailand, Mexico: compliant with local cross-border rules

US: as permitted, with privacy protections in place

9. Cookies & Tracking

We use cookies to deliver, improve, and personalize services

You may control cookies via browser settings

We will obtain prior consent where jurisdictions require (e.g., EU, UK, Thailand)

10. Your Rights

Depending on your location, you have rights including:

Access, correction, deletion, or portability of your personal data

Withdrawing consent

Objecting to or restricting processing

Opting out of marketing communications

Lodging a complaint with your local data protection authority (e.g., GDPR supervisory bodies, CCPA, PIPEDA, Privacy Act Thailand, Privacy Act Australia, INAI Mexico)

11. Data Retention

We retain personal data:

As long as necessary for the purposes collected

To comply with legal, tax, or audit obligations

Once retention periods lapse, data is securely destroyed or anonymized

12. Security Measures

We implement:

Industry-standard technical safeguards (encryption, firewalls, TLS)

Organizational controls (access limits, staff training)

Policies to identify and respond to incidents

13. Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 13 (or 16 in applicable EU regions).

 If we determine we have collected data from a minor, we will take steps to delete it.

14. Third-Party Links

Our site may link to others. We are not responsible for their data practices. Please review their privacy policies.

15. Changes to This Policy

We may update this policy at any time. Changes will be posted with an updated “Effective Date.” 

Where required, we will seek consent or provide notice upon significant changes.

16. Contact Us

For privacy inquiries or exercising rights, contact us at:

Email: 

privacy@crimsondragonorganics.com